Tariffs and payments

Yes, if you mistakenly paid for a plan and subsequently failed to use its benefits, you can get a refund. To do this, please contact technical support chat. Our request will be processed within 24 hours.

When requesting a refund, the refund will be made exclusively to the same bank card used to make the payment.

If unusual issues requiring a refund arise (for example, technical problems, such as a frozen payment or double debiting), the refund decision is made on an individual basis. Our primary criteria for evaluating a refund are whether the payment was received and whether the user used the plan's benefits.

When paying for an order by bank card, payment processing (including entering the card number) occurs on a secure page of the processing system, which has passed international certification.

This means that your confidential data (card details, registration data, etc.) is not sent to us; its processing is completely secure, and no one, including our website, can obtain the client's personal and banking information.

When working with card data, we apply the information security standard developed by the international payment systems Visa and Mastercard - Payment Card Industry Data Security Standard (PCI DSS), which ensures the secure processing of the Holder's bank card details.

The data transfer technology used guarantees the security of bank card transactions by utilizing Secure Sockets Layer (SSL), Verified by Visa, Secure Code, and closed banking networks with the highest level of security.

Payment is made by bank card through our payment system. VISA, MasterCard, and MIR cards are accepted.